Leading the IT function of the country in collaboration with the Group IT team
Managing the Business Systems and Business Applications
Managing the installation, maintenance and up-gradation of business systems, application, and software
Managing vendors and stakeholders
Leading the IT team of internal and external resources and helpdesks
Rollout and Implementation of business applications as per Coca-Cola standard
Supervise and provide technical support, functional support and consultation
Build a procurement path for IT consumables
Monthly maintenance of inventory of all IT equipment
Audit documentation, complaints and ensure online ticketing tool as per the SLA
SOC control on business system and business applications
IT CAPEX and OPEX budgeting and cost control
Develop innovative network troubleshooting methods that reduce downtime and lower repair costs
Responsible for creating and administering disaster plans that will keep the company functional in the event of a crisis
Responsible for smooth functioning and co-ordination of SAP System / other IT systems in the company
Update and Prepare Policy & Procedures for the IT Department and
for the user department. Managing Disaster Recovery Process and ensuring
regular daily backup is taken.
Anti-virus setup and day to day support.
Able to plan & assign tasks to the IT team.
Is aware of IT Security Policies and ensure implementation through regular staff training.
Academic qualification:
Minimum B.Sc. / M.Sc. in Information Technology / Computer Science from
a reputed university with excellent academic credentials
Skills & Knowledge:
Strong technical and analytical skill
High level of communication skills
Proven ability to function in a self-guided environment
Strong people leadership & influencing skills
Hands on experience on the real time hardware/application/network/server/cloud systems.
Knowledge of hardware configuration and troubleshooting
Knowledge of networking & network devices configuration
Technical know-how of installation of software and trouble-shooting
Good knowledge and experience of Project Management
In-depth understanding of the business processes
Strong in Web Application Development & Project Management
Strong knowledge on RDMS (Relational database Management System)
Strong knowledge on SAP, Azure, AD, Firewall, Network configuration, SOC
Experience:
15-17 years of hands-on experience in IT Operations work and strategizing IT plans with proven track record.