The selected candidate will
be responsible to ensure efficient and effective world class service to all
stakeholders who connects via Hot Line and accomplish all assigned duties and
responsible to support the achievement of Department.
Requirements:
Part Qualification in SLIM
/ CIM/IASL or Diploma in Marketing or Business Management from a recognized
University/institute.
Minimum 02 years experience
in Customer Care Management/Front Line/ Service Desk/ Call Centre Preferred.
An excellent command of the
English & Sinhala language.
Fluency in Tamil language
will be an added advantage.
Ability to work under
minimum supervision, multi-task and work under pressure.