Showroom Executive

Job Description

Global Vinyl Pvt Ltd, a leading vinyl company in Sri Lanka, is seeking a dynamic and results-oriented Showroom Executive to join our team. The ideal candidate will be the face of our brand, responsible for driving sales, cultivating strong customer relationships, and ensuring the showroom operates at peak performance. This role is crucial for converting showroom visitors into loyal customers by providing exceptional product expertise and a world-class service experience.

Key Responsibilities

• Sales & Target Achievement: Actively engage with customers to understand their needs and guide them through our product range. Drive and exceed monthly, quarterly, and annual sales targets for the showroom.
• Product Expertise: Maintain comprehensive, up-to-date knowledge of all in-house vinyl products, including their features, benefits, and applications. Develop a deep understanding of competing products in the market to effectively highlight our unique value proposition.
• Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers. Provide personalized consultations, follow up on inquiries, and manage the end-to-end sales cycle to ensure a seamless and positive experience.
• Showroom Excellence: Ensure the showroom is maintained in pristine condition, with all displays, samples, and promotional materials presented in an optimal and aesthetically pleasing manner. Proactively identify and address any issues related to the showroom's appearance or functionality.
• Reporting & Administrative Duties: Report daily sales performance and customer feedback to the Head of Sales. Accurately process sales orders and transactions.
• Marketing & Sales Support: Collaborate with the Head of Sales on various sales and marketing initiatives. Assist in planning and executing promotional events, product launches, and other activities designed to increase showroom footfall and brand visibility.

Qualifications & Requirements

• Proven experience in a customer-facing sales role, preferably within the building materials, home décor, or a related industry.
• A strong track record of meeting and exceeding sales targets.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with a diverse range of customers.
• Proactive, self-motivated, and able to work independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and basic CRM software.
• A positive attitude and a passion for sales and customer service.

What We Offer

• A competitive salary and performance-based commission structure.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to represent a well-established and respected brand in the industry.