Working
with the Product Manager, you will be responsible for understanding and
breaking the vision into executable goals, driven by the value to be created,
that can be achieved in an iterative manner within your team
Maximise
the value addition to the products
Use a
variety of approaches and techniques (eg. user journey mapping, process
mapping, use cases, user story mapping) to understand and communicate
requirements
Translate
customer requirements and technical solutions into detailed user stories
underpinned by a sound understanding of the business objectives
Own and
evolve the team backlog, ensuring it is detailed, prioritised, well understood,
up to date, properly estimated, relevant to delivery time scales. Collaborate
with your team to write and manage user stories through to
production
Communicate
proficiently with the development team to explain the product features that are
to be implemented
Collaborate
within a cross-functional team, listening, facilitating and contributing to
drive a common purpose, make decisions and achieve goals as an empowered,
autonomous team
Map and
comprehend risks in delivering against goals alongside the Delivery Manager and
Technical Lead, reducing and resolving them where possible
Develop
an understanding of the relevant customer and market needs for your product,
and consistently reflect these within the team
Ensure
that the product is compliant with all relevant regulations and standards, and
managing any legal or ethical considerations relating to the product
Continuously
promote best product practises to foster new ways of working and ensure we
deliver successful products
Gather
and share insights about performance of the product (user behaviour)
Define
what success looks like for your product, how we measure success and report on
progress towards success.
Manage
the full product lifecycle from requirements through to delivery, optimisation
and maintenance.
Build
relationships with internal and external stakeholders, understanding their
needs and effectively managing their expectations.
Work
across the organisation to build service readiness plans for new products –
customer education, internal education, product specifications.
Experience and Expertise:
The
ability to develop an expert understanding of the customer and market needs and
champion these in the delivery of your products
Have
experience of opportunity, problem and solution discovery
An eye
for good user experience design with demonstrable examples of contribution to
products in the market
Experience
developing commercially valuable products which meet user needs
Adept at
planning and prioritising product feature backlogs and contributing to the
product roadmap
Competent
at analysing product and financial data using business intelligence tools
The
ability to influence across an organisation: Marketing, Sales, Engineering,
Service, Customer Success and beyond
Strong
presentation, organizational and time management skills and the ability to work
effectively within cross-functional teams in a complex, matrix environment
Work in
an agile environment to a product development process that includes hypothesis
development, prototype evolution and usability testing
Working
knowledge of relevant legal and compliance matters including GDPR
Represent
the company by working with customers to solicit feedback on products and
services
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