Supporting the Digital Communications Manager & Customer Engagement Manager with the creation, maintenance and reporting of Emails, SMS, WhatsApp & Direct Mail (DM) across the group.
Responsibilities:
Build and edit emails using Dreamweaver & HTML .
Create campaigns and journeys in Salesforce Marketing Cloud for both one-off weekly sends and automated lifecycle campaigns.
Working with key business stakeholders to ensure all projects meet strict guidelines and stay compliant.
Reporting: Provide campaign level reports back to the business for all CRM channels including monthly costs and mailing volumes for DM .
Working with the Brand team to ensure all email materials are in line with other channels and brand guidelines.
Comparing numeric and written data on proofs/direct mail samples against original data files.
Set up direct mail variables for customer selections using FastStats .
Accurately input purchase order requests on Sage X3 provide assistance filing invoices .
Requirements:
Minimum 2 years’ previous experience in a marketing environment.
Passionate about customer experience & digital transformation in a data lead environment.
A working knowledge of, HTML, CSS and amp script.
Great communication skills, as you’ll be working with a host of stakeholders to manage deliverables.
Able to work well under pressure, with a high degree of flexibility and fluidity.
A good understanding of CRM platforms and their functionality.
Real world experience of Salesforce Marketing Cloud preferable
Good time management skills.
An ability to adapt to an ever-changing environment.
Interested candidates can apply online or email your CV to [email protected]