Student Counselor

Job Description

Duties and Responsibilities: 

• Act as the primary point of contact for prospective students, providing information about academic programs, admissions, and campus life.
• Offer personalized counselling sessions to help students identify their goals, make informed decisions, and navigate their educational paths.
• Guide prospective students through the application process, explaining admission requirements, deadlines, and necessary documentation.
• Review application materials, verify eligibility, and provide feedback to applicants as needed.
• Assist admitted students with the enrollment process, including guiding registration, course selection, and class scheduling.
• Coordinate with academic advisors and other departments to ensure a smooth transition for incoming students.
• Collaborate with the marketing team to develop and implement recruitment strategies, including attending fairs, hosting information sessions, and conducting outreach.
• Prepare and distribute informative materials, such as brochures and newsletters, to effectively communicate program offerings and events.
• Assist in organizing campus events, workshops, and seminars that promote student engagement and support recruitment efforts.
• Maintain accurate records of student interactions and feedback to inform marketing strategies and improve counselling services.
• Gather insights from students to help enhance program offerings and marketing initiatives.
• Provide information on financial aid options, scholarships, grants, and tuition payment plans to prospective and admitted students.
• Represent the university at recruitment events, college fairs, and information sessions to promote enrollment opportunities and answer questions from prospective students.
• Maintain accurate and up-to-date records of student interactions, applications, and enrollment status in the university's database.
• Generate reports and analyze enrollment data to support decision-making.
• Collaborate with admissions team members, academic departments, and student services to ensure a coordinated and student-centred enrollment process.
• Participate in student orientation programs and assist in welcoming new students to the university community.
• Stay informed about changes in admission policies, programs, and university offerings to provide accurate and up-to-date information to students.

Qualification and Education Requirements:

• Bachelor’s degree in Marketing, Psychology, Education, or a related field.
• 1-3 years of experience in student counselling, admissions, or marketing, preferably in an educational setting.
• Strong organizational skills and attention to detail in managing student records and application materials.
• Knowledge of admissions processes, enrollment procedures, and financial aid options.
• Proficiency in using databases, CRM systems, Microsoft Office suite, digital marketing tools and social media platforms.
• Ability to work independently and as part of a collaborative team.

Preferred Skills:

• Excellent organizational and multitasking abilities.
• Strong problem-solving skills and a proactive approach to addressing student concerns.
• Empathy and understanding of the challenges faced by students in higher education.
• Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
• Self motivated and driven.