Job Description

As a Business Analyst specializing in EAM implementation, you will be responsible for bridging the gap between business needs and technical solutions. You will work closely with stakeholders, technical teams, and end-users to ensure the EAM system meets business requirements and enhances operational efficiency.

Requirement Gathering & Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Analyze and translate business needs into detailed functional and technical specifications.

Process Mapping & Improvement:

• Conduct detailed process mapping to understand current workflows.
• Identify opportunities for process improvements and automation within the company EAM system.

Solution Design & Validation:

• Work with technical consultants to design solutions that meet business requirements.
• Validate the solutions through testing and ensure they align with business objectives.

Documentation:

• Develop comprehensive documentation, including business requirements, functional specifications, process flows, and user manuals.
• Maintain updated project documentation throughout the implementation lifecycle.

Stakeholder Management:

• Act as a liaison between business users, project managers, and technical teams.
• Facilitate communication and ensure all stakeholders are informed about project progress and changes.

User Training & Support:

• Assist in the development of training materials and conduct training sessions for end-users.
• Provide ongoing support to users’ post-implementation to resolve any issues and ensure smooth system operation.

Testing & Quality Assurance:

• Coordinate and participate in various testing phases, including unit testing, integration testing, and user acceptance testing (UAT).
• Ensure identified issues are documented, prioritized, and resolved promptly.

Change Management:

• Support change management initiatives to ensure successful adoption of the new system.
• Address user concerns and provide guidance during the transition to the new EAM system.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, or related field. A Master’s degree is a plus.
• Minimum of 3-5 years of experience as a Business Analyst, preferably with experience in EAM implementations.
• Previous experience with EAM or similar systems is highly desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in process mapping and documentation tools.
• Ability to work collaboratively in a team environment.
• Strong organizational skills with attention to detail.
• Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) are advantageous.

Interested candidates can apply online or email your CV to [email protected]