Assistant Manager - Human Resources

Job Description

Your Key Responsibilities include but are not limited to:

• Talent Management: Lead initiatives in talent acquisition, development, and retention. Partner with managers to identify high-potential employees and assist to create development plans.
• Employee Relations: Serve as a trusted advisor for employee relations issues, offering guidance on conflict resolution, performance management, and policy interpretation.
• HR Operations: Oversee HR processes such as onboarding, performance reviews, and compensation management process. Ensure compliance with local labor laws and company policies.
• Data-driven insights: Utilize HR metrics and data analytics to inform decisions and demonstrate the impact of HR initiatives on business performance.
• Diversity and Inclusion: Foster an inclusive workplace culture where all employees feel valued and respected.
• Change Management: Support organizational change initiatives.

Qualifications & Experience:

• Education: Bachelor’s degree in human resources, Business Administration, or a related field.
• Experience: Minimum of 8 years of HR experience, with at least 2 years of managerial experience preferably in a BPO/KPO industry.
• Skills:
• Strong understanding of HR principles, practices, and employment laws.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to build effective relationships and influence stakeholders at all levels.
• Proficiency in HRIS systems and data analysis tools.
• Ability to manage multiple priorities in a fast-paced environment.