To be fully conversant with the operation procedure outlined in the operations manual of the shipping department.
Respond to inquiries from Principals/customers and attend to operations once operations allocated by the Managers / Asst Manager.
Be up to date with the operation procedure of the shipping department.
Follow the check list and execute the entrusted duties in accordance with the procedure outlined in the operations manual.
Be up to date with the GAC Agent in connection with operations and other system related activities
Ensure to follow GAC compliances and ethics, sanction policy, etc
Effectively follow up on allocated jobs until the jobs are completed and keep the supervisor informed.
Follow up on the balance payment collection for all the operations handled.
Update all statistical reports as requested by the management.
Monitor with disbursement accounts department on outstanding payments to be received from principals and close the unfinished jobs as soon as the vessel depart from respective ports.
Assist to find new principals and archive the monthly KPI / Budget.
Daily update and promote launch facilities to existing local/foreign principals
Ensure to follow GAC policies
Should be on standby 24 hrs to attend operations and in emergency requirements Board vessels which are in & out side ports whenever required.
Perform additional duties in line with the current role, as and when requested by management