A leading online education and technology platform, that provides its tutors and students with an enriching tutoring and learning experience on their evolving and unique platform, is on the lookout for a dynamic Academic Advisor to join their sales Team.
As the Academic Advisor, you will take the front face of our business & excel at creating and closing new opportunities. By using a consultative approach to selling, you will use your expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Identifying the students' needs, matching them with the tutor profiles, and assigning tutors for trials accordingly.
Finding your own leads and making outbound calls to prospects.
Responding to incoming leads with the aim to convert them into a positive sale.
Handling inbound calls, chat inquiries, and emails in a professional manner.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required to the relevant teams.
Prior experience in a sales-related role, teaching, or ideally within the Education/ Tech industry.
Strong written and verbal communication skills in English.
Understanding international curriculums such as Edexcel, Cambridge, IGCSE, IB, etc.
Experience and working knowledge of CRM systems with a high level of computer literacy and adaptability.
Ability to build and sustain strong professional relationships.
Self-motivated and driven to work under pressure and meet given deadlines.
A team player with a positive attitude and good interpersonal skills.
Should have a laptop & stable internet connection to work from home.
Verbal communication skills in Chinese / Malay would be an added advantage.
What's on offer:
Learning and career development opportunities.
Fully Work from Home flexibility.
Friendly & collaborative workforce.
Cross-functional exposure with the opportunity to apply for internal vacancies.