· Deliver excellent customer service, at all times.
· Be familiar with contact numbers of staff, their extensions and the names of customers/service providers we dealing frequently.
· Know name of the internal staff well
· Assist in keeping the reception area clean and tidy, at all times.
· Deal with all enquiries in a professional and courteous manner, in person, on the telephone via e-mail or physical meeting.
· Administer all incoming/outgoing postal letters and courier. Maintain information in the computer.
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at Famous Pacific Shipping Lanka (PVT) Ltd