• Must possess strong leadership skills and generate enthusiasm among team members and the broader business. Sound experience with system administration, documentation, user training and 5+ years in an IT Help desk / desktop support environment.
• Good analysis skills from people, organization and system perspectives. Excellent verbal and written communication skills Knowledge of current Intrepid Group reservation systems Knowledge of current Intrepid Group product systems.
• Good analysis skills from people, organization and system perspectives.
• Ability to understand system and business implications of change.
• Ability to examine complex processes and work collaboratively with business stakeholders to redesign and implement process changes.
• Ability to translate technical language into business language and vice versa. Computer science, Software Engineering qualification or 5+ years’ experience. Experience with Agile practices
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