Senior Executive / System Support

Job Description

Experience and Qualification

- The candidate should have a minimum experience of 2 years of experience in supporting / change request handling in any enterprise grade application. Experience in hospital information system will be added advantage

- Degree or relevant professional qualification

- Tech savvy with working knowledge of automation product and exposure to execute SQL statement and stored procedures

- Academic experience in programming language

- Basic knowledge in windows / linux server and virtual machine

- Knowledge of networking and system infrastructure / IIS and web services / Communication skills

Duties and Responsibilities

- Be responsible for analyzing and solving support tickets received from business within SLA to minimize the business impact

- Backup and ensure database integrity. Manage the security and disaster recovery aspects of a database

- Be responsible for business process analysis, system configuration and recommend improvements

- Manage deployments of system by identifying suitable alternatives for IT application

- Scheduling system upgrades and releases

- Testing and modifying systems to ensure that they operate reliably

- Maintain proper system management related documents for the annual external audit

Schedule and perform regular server / system maintenance