Guest Service Manager/ Lobby Manager

Cinnamon lakeside Colombo

Full-time

Colombo, Sri Lanka
Post Date: Fri, 04-Oct-2019 06:10

Key Skills : problem-solving skills Front Desk activities Strong interpersonal skills Hospitality management Customer Inquires

Job Description

Main Responsibilities:

· Effective administration/ management of the Lobby and Front Desk activities in the hotel.

· Recognize all repeat and VIP guests.

· Ensure that special requests are accommodated promptly and accurately.

Coordinate with other relevant departments and provide efficient services on guest requirements.

Assuring that the services provided by the hotel are in line with the required standards

The ideal candidate should possess:

A Degree/Diploma /professional qualification in Hospitality management from a recognized professional institution.
An excellent command of the English language.
2-3 years’ experience in a similar capacity in a five-star property.
Excellent interpersonal, communication and problem-solving skills.

Job Overview

Offerd Salary
Gender
Female
Career Level
Any
Industry
Hospitality / Hotel / Food & Beverage
Experience
2 years - 3 years
Qualification
Diploma

Cinnamon lakeside Colombo

Apply for this job View all Jobs

Sign Up

Job Seeker Employer

Cinnamon lakeside Colombo