Greet the customer in a happy and courteous manner. Abiding the company standard how to answer the phone.
- To get the complete and accurate orders from the customer. Repeat the orders to the customer, making sure that all orders are listed
- For deliveries, make sure that the complete details of the customer were taken, complete address and phone number.
- To make sure that orders are complete before giving to the customer or delivery
- Suggesting to customer to order the special of the day
- Upselling target items
- Punching of orders or endorsing the orders to the cashier for kitchen order token, whichever is applicable in the restaurant setting
- Making sure payment was made and customer will have their orders attached with receipt and change if applicable.
- Making sure that all procedure is in compliance with health and safety regulation imposed by the company and the ministry
- Help in keeping the common area clean
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at Envoy Ortus