Senior Sales Support Agent

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Job Title : : Senior Sales Support Agent
Location : : Colombo, Sri Lanka
Salary : : Negotiable
Posted on : : Wed Dec 05, 2018
Apply before : : Thu Jan 24, 2019
Experience required : : Any experience
Job category: : Sales / Marketing / Merchandising
 Job Description


  • Provide the sales Manager and the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share

  • Contribute in managing distribution channels and database for the sales team, be local CRS contact person.

  • Use of analytical tools to generate market share, revenue and sales data

  • Tracking and reporting of ROI on advertising, promotions, sponsorships and sales activities

  • Use and administration of sales activity management software/system

  • Coordination and submission of annual marketing activity plans and budgets

  • Maintain records of all fare approvals and corporate contracts for future reference and audit purpose

  • Provide maximum technical support of the sales force to ensure increased awareness of Qatar Airways products and services

  • Handle inquiries, problems encountered by the corporate/agent and lease with relevant department of head office, if required

  • Research and analyses individual markets and place QR in very visible in the market and secure maximum market share of traffic on QR network.

  • Monitoring systems/key accounts intranet for content/QR presence/competitor activities

  • Assist in develop sales and marketing plans, PLB contracts, sales/Marketing reports, PLB monthly reports/yearly reports

  • Prepare travel agency and corporate fare updates, policy changes, product updates and distribute via electronic and hard copy

  • Prepare flyers and updates fare circular to the trade and corporate accounts

  • Coordination and distribution of all POS and promotional collateral

  • Makes and confirms reservations for passengers where necessary, record and process reservations made by phone/fax/email.

Apply before : Thu Jan 24, 2019
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